Shipping Policy

Last updated: September 2026

At Wavya, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing

Orders are processed after successful payment and order confirmation.

Processing time may vary depending on the product, order volume, and availability. Customers will receive order updates through the contact information provided during checkout.

2. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Any free-shipping offer will be subject to the terms displayed on the Wavya website at the time of purchase.

3. Delivery

Orders are delivered to the shipping address provided by the customer during checkout.

Estimated delivery time may vary depending on the delivery location, product availability, courier service, weather conditions, holidays, and other circumstances beyond our control.

The applicable estimated delivery information will be shown during the ordering or checkout process where available.

4. Order Tracking

Once tracking information is available, customers may receive tracking details through the contact information associated with their order.

Customers may also be able to view their order status through the My Orders section of the Wavya website.

5. Delivery Delays

Although we work to process and deliver orders as efficiently as possible, delivery may occasionally be delayed because of circumstances such as:

• Weather or natural events
• Courier or logistics delays
• Public holidays
• Incorrect or incomplete shipping information
• High order volumes
• Other circumstances outside Wavya's reasonable control

If there is a significant delay, we will provide available order updates.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional delivery arrangements or charges may apply where applicable.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please use the applicable Return / Replacement option through the My Orders section of the Wavya website.

Photos or other supporting information may be requested to help us review the issue.

Please do not send the product back before receiving return or replacement instructions.

8. Delivery Issues

If your order shows as delivered but you have not received it, or if you experience another delivery-related issue, please contact Wavya through the available customer-support channel or email us at:

support@wavya.in

Please include your order number and relevant details so we can review the issue.

9. Contact

For questions about shipping or delivery, contact:

Wavya
Email: support@wavya.in